How to solve the delay in customs clearance of goods and the consignee’s failure to cooperate with customs clearance:If such a problem occurs, the sender should promptly urge the recipient to provide a solution as soon as possible. If it is necessary to return or destroy the goods, a relevant return or abandonment letter needs to be sent, and the problem follow-up person should apply to the agent. It is worth noting that this requirement can only be applied for and attempted, but it does not necessarily guarantee that the goods can be destroyed or returned locally. The final processing result is subject to the local customs. Of course, all expenses and liabilities arising from this will be transferred to the sender if the recipient does not pay and bear them.International logisticsThe general reasons for customs clearance delays include:1. Customs spot checksThe destination customs will conduct spot checks on the goods. If your product is selected through routine spot checks, no assistance is required at this time. You can only wait for the customs to inspect it and release it if they believe there are no problems. In this case, you can only wait, usually 1-3 working days.2. Declaration value does not matchThe local customs believe that the declared value does not match the actual value of the goods, and the declared value is either too high or too low.Generally, the sender declares the value of the goods relatively low in order to save the recipient’s customs duties. If it is too outrageous, it may cause customs clearance delays. In this case, you can re declare it without any problem (there may be fines). If your actual value is the same as the declared value of the goods, but the local customs believe it does not match, then proof of the value of the goods needs to be provided.3. Commercial invoice issuesIf the product name on the commercial invoice is not detailed or incorrect, the sender needs to provide a new commercial invoice and declare it again.4. Recipient issuesIt is possible that the recipient’s information is incorrect or they are on vacation, making it impossible to contact them, confirm customs clearance information, or have issues with customs duty payment.In this case, it is necessary to provide the correct recipient information (confirm that the recipient can be contacted) to the courier company, contact the customer to arrange customs clearance, and preferably notify the recipient to directly contact the local courier carrier, so that the confirmation of information can be faster.5. Tariff stabilityYour goods have incurred customs duties at the destination. International courier companies (DHL, UPS, FedEx, TNT, EMS, etc.) generally have two methods of handling them. If the customs duties are relatively low, they may help the recipient pay them first. If the customs duties are high, the recipient needs to go to the local customs to pay them themselves.If the recipient refuses to pay customs duties or does not have time to do so, it may also cause customs clearance delays. Just contact the recipient at this time to pay the customs duties.6. Involving imitation cardsIf the goods are branded or have a branded logo on them, it is necessary to provide an authorization letter for this brand or these brands. If there is no authorization letter, customs may directly detain the goods or order them to be returned to the recipient.7. Involving prohibited itemsSome of the goods are prohibited from being imported locally, or are mixed with sensitive goods (liquids, powders), or contain prohibited items.
