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Changes to our Trade Credit Policy and Procedures

At Metro Logistics, we continually strive to provide clear, reliable, and customer-focused financial services. To strengthen our operations and better serve our clients, we have updated our Trade Credit Policy and Procedures. These updates are designed to clarify credit terms, improve account management, and ensure smooth financial interactions for all parties involved.


Key Updates to Our Trade Credit Policy

1. Updated Credit Terms

Our standard trade credit period has been revised to ensure timely payment while supporting client flexibility:

  • Standard credit terms are now 30 days from the invoice date.
  • Clients with strong payment histories may qualify for extended credit periods upon review.
  • All credit agreements must be confirmed in writing to prevent misunderstandings.

2. Streamlined Credit Assessment

To ensure a secure financial process, all new trade credit applications will undergo a structured credit assessment, which includes:

  • Verification of company registration and financial records.
  • Review of past payment behavior and credit references.
  • Approval by the Finance Department before credit is granted.

3. Improved Invoice and Payment Procedures

To make transactions more transparent and efficient:

  • Invoices will clearly show due dates, outstanding balances, and payment instructions.
  • Clients are encouraged to use electronic payment methods to reduce delays.
  • Automated reminders will be sent prior to due dates to support timely payments.

4. Late Payment and Penalty Guidelines

To ensure fairness and clarity, the updated policy outlines consequences for overdue accounts:

  • Accounts past due may incur interest charges based on the outstanding balance.
  • Repeated late payments may result in temporary suspension of trade credit privileges until the account is brought current.

5. Support for Clients

We recognize that businesses may face unexpected challenges. Our team remains available to discuss alternative arrangements in cases of financial hardship. Open communication is key to maintaining trust and ongoing partnerships.


Why This Matters to Our Clients

These changes reinforce Metro Logistics’ commitment to financial transparency, operational efficiency, and strong client relationships. By clearly defining credit terms and procedures, clients can better plan cash flow, reduce administrative confusion, and ensure uninterrupted service.


Looking Forward

Our updated Trade Credit Policy and Procedures reflect our dedication to professionalism and reliability. We encourage all clients to review the updated guidelines and contact our Finance Team for any questions or clarifications. Together, we can maintain a secure, efficient, and mutually beneficial business environment.


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